TERMS AND CONDITIONS OF SERVICE

Introduction

These Terms and Conditions of Service regulate the access and use of the website https://tiendaexpoflamenco.com (hereinafter, the "Website"), owned by Expoflamenco, as well as the contracting of products and services offered therein. By using the Website, the user agrees to be bound by these Terms and Conditions of Service.

 

Identification of the parties

These Terms and Conditions of Service are signed, on the one hand, by Expoflamenco, with the identification data set out in the Legal Notice, and on the other hand, by the user, understood as any person who accesses, browses, uses or participates in the services and activities of the Website.

 

User Registration

In order to contract products or services through the Website, the user must register by creating a user account. The user undertakes to provide truthful, exact and complete information about his identity and to update it in the event of changes in it.

 

Hiring of products and services

The information contained on the Website about each product or service, as well as the particular conditions that, where appropriate, are applicable, will form part of the commercial offer. To make a purchase, the user must follow the purchase process established on the Website and accept the specific conditions that are applicable to each product or service.

 

Prices and payment methods

The prices of the products and services offered on the Website include Value Added Tax (VAT) or other taxes that may be applicable, unless otherwise indicated. The user must pay the amount corresponding to their order by credit or debit card, PayPal or other forms of payment that the Website makes available.

shipping and delivery

The products purchased through the Website will be sent to the address indicated by the user during the purchase process. Expoflamenco is not responsible for delivery errors when these are due to errors, omissions or inaccuracies in the data provided by the user. The delivery times indicated on the Website are indicative and Expoflamenco will endeavor to comply with them, but is not responsible for possible delays.

Returns and withdrawal

The user will have a period of 15 calendar days from the receipt of the product to exercise their right of withdrawal, without the need to justify their decision and without any penalty. To exercise this right, the user must notify Expoflamenco through the withdrawal form available on the Website or by any other legally admissible means. The products must be returned in their original packaging and in perfect condition.

Guarantees and responsibilities

Expoflamenco will respond to lack of conformity of products and services in accordance with the applicable legislation on guarantees and in accordance with the conditions established in this clause. The products and services offered on the Website have a legal guarantee of two (2) years from delivery, for new products, and one (1) year for second-hand products, unless otherwise indicated in the conditions. specific to each product.

The user must inform Expoflamenco of the lack of conformity within two (2) months of becoming aware of it. In the event that the product is defective, Expoflamenco will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the user.

The guarantee will not be applicable in case of defects or deterioration caused by external factors, accidents, improper use, improper handling, non-compliance with the manufacturer's instructions, use in abnormal conditions or lack of maintenance by the user.

Intellectual and industrial property

The intellectual and industrial property rights on the products and services offered on the Website, as well as on the contents of the Website (including, among others, images, texts, logos, brands and designs), are the property of Expoflamenco or third parties. who have authorized its use. The reproduction, distribution, public communication and transformation of all or part of the contents of this Website for any purpose is prohibited without the prior written authorization of Expoflamenco or the holder of the corresponding rights.

Personal data protection

Expoflamenco guarantees the protection of users' personal data in accordance with the Privacy Policy, which complies with current legislation on the protection of personal data. For more information on how we treat users' personal data, please consult our Privacy Policy.

Applicable law and jurisdiction

The relationship between Expoflamenco and the user will be governed by current Spanish regulations and any controversy will be submitted to the Courts and Tribunals of the city of Jerez de la Frontera, unless the applicable legislation expressly provides otherwise.

Modifications

Expoflamenco reserves the right to make the modifications it deems appropriate in these Terms and Conditions of Service without prior notice. The modifications will enter into force from their publication on the Website.

Complaints and suggestions

For any claim, complaint or suggestion, the user can contact Expoflamenco through the email shop@expoflamenco.com. We promise to attend and resolve your request in the shortest possible time.